Article ID: 6217, created on Apr 3, 2009, last review on Apr 25, 2014

  • Applies to:
  • Plesk for Linux/Unix


I provide technical support as part of my service. But client is directed to Parallels Support form if he clicks "Support" button in section Help & Support on page Home in Parallels Plesk Panel. How to change the URL?


The URL for button "Support" may be reconfigured in Plesk database. Log into Plesk database and insert the following record:

~# mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa

mysql> replace into misc values('support_url','');

it is important to indicate protocol (http://) in the URL.

a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 56797cefb1efc9130f7c48a7d1db0f0c

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