Article ID: 6409, created on Jun 10, 2009, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.x for Linux/Unix
  • Plesk 8.x for Linux/Unix


When trying to send an e-mail to some e-mail addresses I get the following message in /usr/local/psa/var/log/maillog:

Sep 9 19:30:53 web qmail: 1220981453.155498 delivery 6654: deferral: TLS_connect_failed:_No_such_file_or_directory;_con nected_to_62.99.XXX.XXX./

The message remains in the queue and is not delivered.


Incorrect permissions on files /dev/random and /dev/urandom.
Here are correct permissions:

~# ls -l /dev/*random
crw-rw-rw- 1 root root 1, 8 Apr 13  2006 /dev/random
crw-rw-rw- 1 root root 1, 9 Apr 13  2006 /dev/urandom


You may correct permissions with the following command:
~# chmod 666 /dev/*random

Additional information

See this article for another reason of error "TLS_connect_failed":

b8ef5052d936e902043e41759118114e a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 6ef0db7f1685482449634a455d77d3f4 56797cefb1efc9130f7c48a7d1db0f0c

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