Article ID: 6507, created on Jul 7, 2009, last review on May 9, 2014

  • Applies to:
  • Sitebuilder 4.1 for Windows

Symptoms

The following error is shown when try to open site in Wizard:

Server Error in '/' Application.
Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[NullReferenceException: Object reference not set to an instance of an object.]
   SWsoft.SiteBuilder.Web.WizardPagesStep.BOConverter.GetIconUrl(String moduleType, Boolean visible, Page page) +167
   SWsoft.SiteBuilder.Web.UI.BaseTreeDataSource.ToPresentationList(LiteTree tree, Page page) +234
   SWsoft.SiteBuilder.Web.UI.BaseTreeDataSource.GetRawTable() +70
   SWsoft.Ajax.AjaxCommands.AjaxDataSource.GetTable() +19
   SWsoft.Ajax.AjaxCommands.AjaxPagedDataSource.GetTable() +328
   SWsoft.Ajax.AjaxCommands.AjaxDataSource.get_DataTableBehind() +37
   SWsoft.Ajax.AjaxControls.BaseAjaxRepeater.BuildItems() +114
   SWsoft.Ajax.AjaxControls.AjaxGrid.BuildItems() +18
   SWsoft.Ajax.AjaxControls.BaseAjaxRepeater.PopulateItemsContainer(Control itemsContainer) +193
   SWsoft.Ajax.AjaxControls.BaseAjaxRepeater.OnPreRender(EventArgs e) +48
   SWsoft.Ajax.AjaxControls.AjaxGrid.OnPreRender(EventArgs e) +466
   System.Web.UI.Control.PreRenderRecursiveInternal() +77
   System.Web.UI.Control.PreRenderRecursiveInternal() +161
   System.Web.UI.Control.PreRenderRecursiveInternal() +161
   System.Web.UI.Control.PreRenderRecursiveInternal() +161
   System.Web.UI.Control.PreRenderRecursiveInternal() +161
   System.Web.UI.Control.PreRenderRecursiveInternal() +161
   System.Web.UI.Control.PreRenderRecursiveInternal() +161
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1360

Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.210

Cause

The site uses module that is not included to plan of user who owns the site.

Resolution

To resolve the problem it is recommended to include all modules to the plan of user who owns the site.

To may reconfigure plan through Parallels Plesk Sitebuilder GUI: at Users -> Plans -> <plan name> -> Modules.  Select modules and click "Add to plan"

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