Article ID: 6529, created on Jul 17, 2009, last review on May 8, 2014

  • Applies to:
  • Plesk for Windows


Parallels Plesk Panel Reconfigurator fails to change the backup directory location with the following error:

Unable to seeking to end of stream: (5) Access is denied.
    at (psaobsolete::DataLocation::Change line 1109)
    at psaobsolete.DataLocation.Change(String source, String dest)
    at reconfigurator.ChangeLocation.SetRelocateState() 


To work around the issue, it is necessary to move the backup folder to a new location and set the new backup location path in the server registry:

For example, it is required to change the default backup location to D:\Plesk\Backup:

  1. Move the C:\Program Files (x86)\Parallels\Plesk\Backup directory to D:\Plesk\Backup.
  2. Set the HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PLESK\PSA Config\Config\DUMP_D registry value to D:\Plesk\Backup.

The example describes the solution for a default Parallels Plesk Panel installation on a Windows 2008 x64 server. The default backup location path and registry might be different on other installations.

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