Article ID: 6555, created on Jul 30, 2009, last review on May 11, 2014

  • Applies to:
  • Plesk 9.x for Windows


Creating domain with hosting on the IP address that has just been added fails and the following error is returned:

dnsmng::update() failed: dnsmng failed: Unknown error 0x80131501 (COM Error 80131501, Description: Generic failure ) at resetSecondaries ZoneName = '<domain-name>' transfer={ "<IP>" } notify={ "<IP>" }
   at (dnsmng::msdns::MsDnsManager::resetSecondaries line 385)
   at createPrimaryZone ZoneName = '<domain-name>'(dnsmng::msdns::MsDnsManager::createPrimaryZone line 373)
   at execute "C:\Program Files (x86)\Parallels\Plesk\/admin/bin/dnsmng" update <domain-name>(vconsoleapp::run line 140)


As soon as an IP address is added to the system, Microsoft Windows performs the IP verification procedure, Windows checks up if the IP is unique. Until check-up is complete, the IP address is marked as 'tentative'. If trying to create domain with physical hosting during the verification, creating DNS zone for the domain fails, which prevents from creating the domain.


To avoid this issue, delay creating a domain for about 30 seconds after you add new IP address.

85a92ca67f2200d36506862eaa6ed6b8 a914db3fdc7a53ddcfd1b2db8f5a1b9c aac4a8fcd879de03758354e15495d69a 56797cefb1efc9130f7c48a7d1db0f0c

Email subscription for changes to this article
Save as PDF