Article ID: 6639, created on Aug 28, 2009, last review on Apr 17, 2012

  • Applies to:
  • Sitebuilder 4.5 for Windows


After new installation Parallels Plesk Sitebuilder cannot be managed. There is a preload page "Please wait. Loading..." opened at http://localhost:2006 that never ends. As a result we cannot use any button on the page.

How to resolve the problem?


Make sure that file web.config (%systemroot%\Microsoft.NET\Framework\v2.0.50727\CONFIG) is consistent and the following records exist in section httpHandlers:

  <add path="WebResource.axd" verb="GET" type="System.Web.Handlers.AssemblyResourceLoader" validate="true"/>
  <add path="*.axd" verb="*" type="System.Web.HttpNotFoundHandler" validate="true"/>

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