Article ID: 6650, created on Aug 31, 2009, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.x for Windows
  • Plesk 8.x for Windows
  • Plesk 7.x for Windows


When I try to add database user for a MSSQL database in Parallels Panel I get the following error:

Add new database user failed: User does not have permission to perform this action.
---------------------- Debug Info -------------------------------
0: DatabaseManagerMSSQL.php:88
DatabaseManagerMSSQL->addUserToDatabaseImpl(string 'user1', string '****', string 'databasename_test1')
1: DatabaseManager.php:163
DatabaseManager->createUser(object of type dbUser)
2: db_usr_edit.php3:118


The issue might be caused by unsynchronized 'sa' password which is used to register MSSQL server in Parallels Panel.


Re-register MS SQL server in Parallels Panel with current 'sa' password. If 'sa' password is unknown refer to this KB article to reset it to a new one.

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