Article ID: 6714, created on Sep 24, 2009, last review on Jun 17, 2016

  • Applies to:
  • Virtuozzo containers for Windows 4.6

Symptoms

A container will not start after installation of the KB969947 update inside the container. Similar errors appear in C:/vzlog/yyyy.mm.dd-vzlog of the Parallels Containers host:

{0000000000000000}; T=2009.09.03 17:18:29.750; A=VzSrv; P=1844.7672; S=VZSRV; F=build\4.0.427.0\sources\virtuozzo\vzwin\vzmain\vzsrv\tscheck.c,KlpcOnVpsSystemError,360; L=ERROR; R=ffff(65535); C=0(0); M=65535 [] Container 110 system process terminated unexpectedly
{0000000000000000}; T=2009.09.03 17:18:29.750; A=VzSrv; P=1844.9636; S=VZSRV; F=build\4.0.427.0\sources\virtuozzo\vzwin\vzmain\vzsrv\startve.c,start_vps_locked,1285; L=ERROR; R=ffff(65535); C=0(0); M=65535 [] Shutdown initiated while waiting for winlogon in container 110
{0000000000000000}; T=2009.09.03 17:18:29.750; A=VzSrv; P=1844.4204; S=VZSRV; F=build\4.0.427.0\sources\virtuozzo\vzwin\vzmain\vzsrv\exec.c,add_exec_task,505; L=ERROR; R=61(97); C=0(0); M=97 [110] Container 110 is not started
{0000000000000000}; T=2009.09.03 17:18:29.750; A=VzSrv; P=1844.9636; S=VZSRV; F=build\4.0.427.0\sources\virtuozzo\vzwin\vzmain\vzsrv\exec.c,exec_in_vps,945; L=ERROR; R=89(137); C=0(0); M=137 [@VzOnShutdown;110] Exec '@VzOnShutdown' failed in container 110

The most important messages in the output above are:

  • Container 110 system process terminated unexpectedly;
  • Shutdown initiated while waiting for winlogon in container 110;
  • Container 110 is not started;
  • Exec '@VzOnShutdown' failed in container 110.

Resolution

Installation of such updates inside containers is not supported. Updates that have a new version of the "win32k.sys" file are to be installed on the host only. On the container's next manual start, the "win32k.sys" file will be re-linked back to the node file and the container will start successfully.

Cause

The KB969947 update or another update that has a new version of the "win32k.sys" file is installed inside the container.

Additional Information

[Info] Correct installation sequence of Virtuozzo updates and MS Windows updates

Search Words

Shutdown initiated while waiting for winlogon in container

system process terminated unexpectedly

KB969947

Exec '@VzOnShutdown' failed in container

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