Article ID: 6761, created on Oct 9, 2009, last review on Aug 12, 2014

  • Applies to:
  • Plesk Sitebuilder 4.5 for Linux/Unix


Parallels Plesk Sitebuilder site is configured for publishing to Parallels Operations Automations and Apache Module mod_substitute is loaded on publishing host.

The following error is shown in Sitebuilder Wizard when try to publish the site:

The site has been published with errors.
Cannot update modules data.

And this error is shown in Sitebuilder Logs:

System 4/27/2009 8:51:10 AM hostname The site domain.tld has been published, but with errors....
System 4/27/2009 8:51:10 AM hostname Cannot update modules data....
System 4/27/2009 8:50:57 AM hostname Target environment has been checked successfully....
System 4/27/2009 8:50:57 AM hostname Main check script has been uploaded via FTP....



Site publishing procedure consists of the following steps:

  1. Verification of publishing location;
  2. uploading files to publishing location via FTP;
  3. updating of modules data via HTTP requests to publishing host.
Steps #1 and #2 are performed correctly; on step #3 Parallels Plesk Sitebuilder is unable to parse response of publishing host and the error is shown.

The error is shown even site has been published successfully.


Hotfix for Parallels Plesk Sitebuilder 4.5 is in the attachment.To installing the hotfix download file and put it into root directory of Parallels Plesk Sitebuilder 4.5 (/usr/local/sitebuilder for RedHat-like OS, /opt/sitebuilder for Debian-like). Then unpack the archive with command unzip.  For example:

~# mv /usr/local/sitebuilder/
~# cd /usr/local/sitebuilder/
~# unzip

Do not forget to correct permissions with

~# chown root:root /usr/local/sitebuilder/resources/modules/include/SB/Modules/Transport/Server/Response.php
~# chmod 644 /usr/local/sitebuilder/resources/modules/include/SB/Modules/Transport/Server/Response.php

Additional information

Refer to other articles about error "Cannot update modules data":

Publishing host is mounted as NFS file system. I cannot publish site with error "The site has been published with errors."
Site cannot be published and error 'SB/Modules.php' is shown in URL on published server
Cannot publish site with errors "Cannot update modules data" and "FATAL: emalloc(): Unable to allocate"


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