Article ID: 7004, created on Dec 11, 2009, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.2 for Linux/Unix


Hosting cannot be created if server is behind NAT and DNS template pre-configured with real IPs.

You have server behind NAT and need to host domains on fake IPs, but DNS records should refer to real external IPs.

You configure global DNS template and set real IP in A records instead of internal IP address.

When you create a domain with physical hosting, the following error appears:

Can't manage hosting: Unable to set current ip address: IP address is missing. 
You should look on doman's DNS settings (domain seems to be not created 
0: /usr/local/psa/admin/plib/ui/ 
plesk__client__domain__hosting__setup->accessItem(string 'POST', NULL null) 
1: /usr/local/psa/admin/plib/UIPointer.php:596 
UIPointer->access(string 'POST') 
2: /usr/local/psa/admin/htdocs/plesk.php:36


Hotfix for Parallels Panel 9.2.3 is in the attachment. To install it replace file in /usr/local/psa/admin/plib/ui and correct permissions. You may use the following commands:

~# wget
~# unzip
~# mv /usr/local/psa/admin/plib/ui/
~# chown root:psaadm /usr/local/psa/admin/plib/ui/
~# chmod 644 /usr/local/psa/admin/plib/ui/


11a46d8a188d618564f4f0cead9a50f3 a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 6ef0db7f1685482449634a455d77d3f4 56797cefb1efc9130f7c48a7d1db0f0c

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