Article ID: 7018, created on Dec 16, 2009, last review on Aug 12, 2014

  • Applies to:
  • Plesk 11.0 for Windows
  • Plesk 9.2 for Windows

Symptoms

Parallels Plesk Panel does not detect Xeon E54xx series correctly. Under Plesk Statistics > System CPU Xeon E54xx is shown as (example for Plesk 8.3.0):

Version psa v8.3.0_build20071225.14 os_Windows 2003/2008
OS Microsoft Windows 5.2;build-3790;sp2.0;suite402;product3


Resolution

Use attached archive of sysinfo.exe and place it to %plesk_bin%, do not forget to backup original file first.
This fix traditionally requires VCRedistr_x86, and restart of plesksrv service.

NOTE: solution can only be applied for Plesk 9.2.3
Solution for Plesk 11.0.9 in attach sysinfo_11.0.9.zip

Attachments

a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 40d2202ee8e3c58205a757e0eb0cbb8e 56797cefb1efc9130f7c48a7d1db0f0c aac4a8fcd879de03758354e15495d69a 514af229ae32522202a910a2649c80fb bd7fc88cf1b01f097749ae6f87272128

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