Article ID: 7019, created on Dec 16, 2009, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.5 for Linux/Unix
  • Plesk 9.3 for Linux/Unix
  • Plesk 9.2 for Linux/Unix


After suspend/resume a domain mail does not go through. Or configure domain backup with option "Suspend domain until backup task is completed" enabled. After the backup was finished emails cannot be delivered to local mail accounts.

The following error is shown in mailog:

Aug 25 16:44:50 plesk9 qmail: 1251211490.515019 starting delivery 1223: msg 270482594 to remote mail@domain.tld
Aug 25 16:44:50 plesk9 qmail: 1251211490.560032 delivery 1223: failure: Sorry._Although_I'm_listed_as_a_best-preference_MX_or_A_for_that_host,/it_isn't_in_my_control/locals_file,_so_I_don't_treat_it_as_local._(#5.4.6)/


Hotfix for Parallels Panel 9.2, 9.3 and 9.5 is in the attachment.

To install the archive download the file, unpack it and replace existent file with the fixed binary. Please remember to backup old file and correct permissions.

You may use the following commands:

~# wget
~# unzip
 extracting: class.Domain.php
~# mv PRODUCT_ROOT_D/admin/plib/class.Domain.php PRODUCT_ROOT_D/admin/plib/class.Domain.php.bak
~# mv class.Domain.php
~# chown root:psaadm
~# chmod 644

PRODUCT_ROOT_D is /usr/local/psa for RedHat-like operating systems and FreeBSD, /opt for Debian and Ubuntu.


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