Article ID: 8007, created on Jan 28, 2010, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.2 for Linux/Unix


After changing of an IP address on a server with Parallels Panel using the Panel tool, everything looks well except a webmail configuration. It still uses the old IP address.

Note! In all examples below the /usr/local/psa/ path got from the $PRODUCT_ROOT_D value of a test server.

How to reproduce the issue?

1) Configure a Panel to use a new IP address.


a. Create a parameter file for

# /usr/local/psa/bin/ ip_map.txt
Attempting to connect to MySQL: ok
IP map file template ip_map.txt was successfully created
Edit it manually to reflect your configuration

b. Edit the file:

# vi ip_map.txt

In the file:
# You should edit IP addresses, netmasks and interfaces to reflect your
# future settings. If you don't want the IP to be changed - leave it untouched,
# comment out it's line or remove entire line from the file.

eth0: -> eth0:

c. Use the edited file for configuration:

# /usr/local/psa/bin/ ip_map.txt
Using mapfile ip_map.txt - start checking
Checking done, now Plesk configuration will be updated. -> eth0:
Update ip in database... ok
Reconfiguring DNS settings:
domain ok
Restarting DNS service... ok
Now reconfigure apache... ok
Mapping procedure successfully done

2) Update Virtual hosts configuration.


# /usr/local/psa/admin/bin/websrvmng -a -v

3) Check that webmail vhosts are still pointed to the old IP:


# less /etc/httpd/conf.d/zzz_atmail_vhost.conf | grep -i Virtual


Replace the $PRODUCT_ROOT_D/bin/ file with the attachment.

Read the article about a hot-fix installation procedure.


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