SymptomsHere are steps to reproduce the problem:
1. Create site with eShop page
2. Open site in Sitebuilder Wizard and change to the eShop page
3. Edit product, insert at least 2 lines to description (either brief or full). For example, set description to:
4. Click OK to save product. Extra line will be added between lines, so description will look like:
The problem affects all modules that use WISYWIG for editing description of products/categories.
For example in eShop module the problem affects description of products, in ImageGallery the problem appears in description of categories.
ResolutionThe problem will be fixed in future update of Parallels Plesk Sitebuilder.
Hotfix for Parallels Plesk Sitebuilder 4.5.7 is in the attachment.
To installing the hotfix download file sitebuilder45_WISYWIG_patch.zip and put it into root directory of
Parallels Plesk Sitebuilder 4.5 (/usr/local/sitebuilder for RedHat-like OS, /opt/sitebuilder for Debian-like).
Then unpack the archive with command unzip. For example:
~# mv sitebuilder45_WISYWIG_patch.zip /usr/local/sitebuilder/
~# cd /usr/local/sitebuilder/
~# unzip sitebuilder45_WISYWIG_patch.zip
After the hotfix is installed, description would be formatted without extra spaces.
In order to fix the problem in existent pages it is recommended that you remove the extra lines manually and save changes.
Additional informationParallels Plesk Sitebuilder 4.5.7 is version 4.5.0 with the latest hotfix Hotfix-20090605.
Version is shown on the login page:
Log in to Plesk Sitebuilder 4.5.0 for
Hotfix version is shown on the GUI Autoinstaller page at Server -> Autoupdate -> Latest installed update.
Hotfix is installed via autoinstaller. To install the latest update login to Parallels Plesk Sitebuilder as admin and change to page Server -> Autoupdate, click "Install".