Article ID: 8109, created on Feb 24, 2010, last review on Apr 25, 2014

  • Applies to:
  • Plesk Sitebuilder 4.5 for Linux/Unix


I cannot upload .bmp image as a banner on site through Parallels Plesk Sitebuilder Wizard. The following error is shown:

Fatal error: Call to undefined function ImageCreateFrombmp() in /include/Base/Image.php on line 699


The problem will be fixed in future update of Parallels Plesk Sitebuilder. Hotfix for version 4.5.7 is in the attachment.

To install the hotfix it is recommended that you download the archive attached and unpack it. Replace existed file /usr/local/sitebuilder/include/Base/Image.php with the fixed one. Please remember to correct permissions. You may use the following commands:

~# chown root:root /usr/local/sitebuilder/include/Base/Image.php
~# chmod 644 /usr/local/sitebuilder/include/Base/Image.php

Additional information

Parallels Plesk Sitebuilder 4.5.7 is version 4.5.0 with the latest hotfix Hotfix-20090605.
Version is shown on the login page:

Log in to Plesk Sitebuilder 4.5.0 for

Hotfix version is shown on the GUI Autoinstaller page at Server -> Autoupdate -> Latest installed update.

To install the latest update login to Parallels Plesk Sitebuilder as admin and change to page Server -> Autoupdate, click "Install".


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