Article ID: 8260, created on Mar 23, 2010, last review on May 5, 2014

  • Applies to:
  • Plesk for Windows

Symptoms

Parallels Panel installation does not allow to use Windows safe mode. It looks like a system reboot in 30 seconds after booting Windows in safe mode if Panel services are enabled.

Cause

The reason of such behavior may be in settings of the Plesk Management Service - its ErrorControl parameter. If a value of the parameter equals 3, then service failures will cause system restarts.

Resolution

It is possible to fix the issue by the following method: set the ErrorControl value of the service to 1 or 0 instead 3.

In the Windows registry the following item should be edited:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\plesksrv - then the ErrorControl parameter value.

85a92ca67f2200d36506862eaa6ed6b8 a914db3fdc7a53ddcfd1b2db8f5a1b9c 56797cefb1efc9130f7c48a7d1db0f0c

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