Article ID: 8271, created on Mar 23, 2010, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.2 for Windows

Symptoms

Plesk Management Service crashes and mail queues are stopped for processing. In the Windows Event viewer, it is possible to find the following errors:

Event Type: Error
Event Source: MEMTA.EXE
Event Category: None
Event ID: 1
Date: 12/17/2009
Time: 12:37:25 PM
User: N/A
Computer: RDSW3K3
Description:
The system cannot find the file specified. (Error code 2) at Unable to connect to pipe \\.\pipe\psamailfilterpipe
at (Con::ClientOverlappedPipe::create line 502)
at Mail Enable mail global filter(CPleskMEMTA::Execute line 141)
Execute file name: D:\Program Files (x86)\Parallels\Plesk\Mail Servers\Mail Enable\Bin\MEMTA.EXE

Resolution

1. Stop the Plesk Management Service (it is better to use the Plesk Service Monitor tool for this purpose).

2. It is necessary to replace the %plesk_bin%\plesksrv.exe file with the attachment. See the http://kb.sp.parallels.com/en/1802 article about the hotfix installation procedure.

3. Start the Plesk Management Service.

Additional Information

The same fix for Parallels Panel 9.3 - http://kb.sp.parallels.com/en/8272

Attachments

40d2202ee8e3c58205a757e0eb0cbb8e a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 aac4a8fcd879de03758354e15495d69a 56797cefb1efc9130f7c48a7d1db0f0c

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