Article ID: 8278, created on Mar 24, 2010, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.3 for Windows

Symptoms

During a migration process to Parallels Panel 9.3, the following error arises:

Error: pmm utility 'migration_handler' raised an exception. Error code is: 1 
See pmmcli.log to find out detailed information on this

In the migration log it is possible to find the following error:

2816: Debug 29/12/2009 00:28:44.765 : ForeignMigratorCore.MigratorException: Unable to find transformer for dump format {34DF212F-46BB-4ac1-B562-3522B9E9EE03}

Resolution

There are the following hot-fixes, which can be used to resolve the issue:

1. To allow a migration from Parallels Panel for Unix 8.x/9.x or Parallels Plesk Panel for Windows 9.x it is necessary to replace the %plesk_dir%\PMM\Migration\Transformers\PleskXDumpTransform.dll file in the destination server (Panel 9.3 for Windows) with the attachment. See the http://kb.parallels.com/en/1802 article about hot-fix installation procedure.

2. To allow a migration from Parallels Panel for Windows 8.x it is necessary to replace the %plesk_dir%\PMM\Migration\Transformers\LegacyPfWTransformer.dll file in the destination server (Panel 9.3 for Windows) with the attachment. See the http://kb.parallels.com/en/1802 article about hot-fix installation procedure.

3. To allow a migration from Parallels Panel for Windows 9.3 it is necessary to replace the PleskXMigratorPlatform.dll file in the source server, the "PleskMigrationAgent installation folder"\Platforms\PleskX folder with the attachment. See the http://kb.sp.parallels.com/en/1802 article about hot-fix installation procedure.

Attachments

7ad0184e3d7b1cf67a6c33b48c452050 a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 aac4a8fcd879de03758354e15495d69a 56797cefb1efc9130f7c48a7d1db0f0c

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