Article ID: 8285, created on Mar 24, 2010, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.3 for Windows


During restoration process of Parallels Panel backup the following error may arise:

<message code="ExecCmd::ExFailed" severity="error"><context>plesk::ExecCmd::reportEr ror</context><file>.\ExecCmd.cpp</file><line>65</line><text>Execution of "C:\Program Files (x86)\Parallels\Plesk\bin\domain_template.exe" --create SBPlan -owner admin -webmail none -disk_space 10485760000B -keep_traf_stat 0 -maillist false -wuscripts false -no_usr discard -max_traffic 524288000000B -max_box -1 -mbox_quota -1 -max_redir -1 -max_mg -1 -max_resp -1 -max_wu -1 -max_db 2 -max_maillists -1 -max_webapps -1 -max_subdom -1 -max_dom_aliases -1 -expiration 1Y -log_rotate true -log_compress true -log_max_num 12 -log_bytime Monthly -hosting true -quota 10485760000B -max_connections -1 -bandwidth -1 -miva true -ssl true -fp true -fp_ssl true -fp_auth true true -asp.net_version 2.0 -php_version 4 -sb_publish false -asp true -ssi true -php true -php_handler_type cgi -cgi true -perl true -python true -coldfusion true -webstat awstats -err_docs true -webstat_protdir "" -dns_zone_type master -mssql-dbase-space 524288000B -mysql-dbase-space 524288000B -max-subftp-users -1 -max-fpse-users -1 -max-mssql-db 1 -total-mboxes-quota -1 -max-shared-ssl-links -1 -max-odbc -1 -max-cf-dsn -1 failed with return code 1.
Stderr is
Unable to create domain template: Wrong syntax for command's '-webstat_protdir' parameter


The issue may be fixed by correction of Panel database items with the following SQL command on the source Panel server before backup:
UPDATE TmplData SET value = 'false' WHERE element = 'pdir_plesk_stat' AND value = '';

Read the article about access to a Panel database.

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