Article ID: 837, created on Oct 6, 2008, last review on Jun 17, 2016

  • Applies to:
  • Plesk for Linux/Unix

Symptoms

Can I use an additional port other than port 25 for SMTP connections? I was told I should open up more ports for SMTP because most ISPs block port 25 now.

Resolution

For configuring Mail Submission in Plesk 11.x and later for Windows please refer to the article

(Plesk 9.5.x - 11.x)

By default, Plesk 11.x accepts mail submission on TCP port 587.

Open Tools & Settings > Mail Server Settings (in the Mail group). Select the Enable message submission checkbox

We recommend that you use the Plesk web interface to configure the Postfix Submission port. If you configure the SMTP submission port directly in MTA, the setting can be overwritten by Plesk.

Follow the instructions below to configure an additional SMTP port for your MTA:

QMail (Plesk 8.x, 9.x)

Choose any unused port and add it to the /etc/services file. For example:

  smtp_alt 25025/tcp # new SMTP port  

If you have 'xinetd' as a super-server, make a copy of /etc/xinetd.d/smtp_psa to /etc/xinetd.d/smtp_psa_alt and correct the service line within the new file:

service smtp_alt

Restart xinetd /etc/init.d/xinetd restart and the SMTP connections will be accepted on both the standard and 25025 ports. You may also need to reconfigure Horde IMP (webmail) settings so they use the alternative SMTP port. This can be done in the /etc/psa-horde/imp/servers.php file under the smtpport parameter for both IMAP and POP3 servers.

If you have a 'netd' super-server (Debian or FreeBSD), modify inetd.conf to enable an additional SMTP port:

grep '^smtp ' /etc/inetd.conf | sed 's/^smtp/smtp_alt/' >> /etc/inetd.conf

and restart inetd.

NOTE: If you want to disable the default (25) port completely and only use an alternate one, please do not block port 25 at the firewall and do not remove the smtp_psa service from the xinetd/inetd. Instead, set the default SMTP service to be listened only on 127.0.0.1 by adding bind = 127.0.0.1 to /etc/xinetd.d/smtp_psa. Otherwise, the SMTP service status will be displayed incorrectly in the Plesk control panel. Plesk determines SMTP service status by checking the 25th port and the port number is hardcoded there.

Postfix (Plesk 9.x, 10.x, ...)

Add the following line to the Postfix configuration file /etc/postfix/master.cf:

<IP_Address>:<port> inet n - n - - smtpd

where <IP_Address> is the IP address of your server and <port> is the additional port for the SMTP connection.

If Postfix is configured to use Postfix Before-Queue Content Filter extend the line with the proxy filter settings:

<IP_Address>:<port> inet n - - - - smtpd -o smtpd_proxy_filter=127.0.0.1:10025

Reload the mail service with mailmng after the reconfiguration:

# /usr/local/psa/admin/sbin/mailmng --reload-service
Reloading postfix: [  OK  ]

Search Words

smtp alternate port

MTA

port 587

mail

not working 587 port

sasl

Message submission

Must issue a STARTTLS command first

SMTP-MSA

port 25 is blocked

smtp server issue

56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838

Email subscription for changes to this article
Save as PDF