Article ID: 8663, created on Jul 7, 2010, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.x for Windows


Serv-U is used as the FTP service on the server. Statistics calculation fails with this error:

>"%plesk_bin%\statistics.exe" --all
C Exception: 3221225477


This problem was discovered in Parallels Plesk Panel version 9.x and the fix will be included in a future update.

An available hotfix can be applied on the server.

Replace the file %plesk_bin%\statistics.exe with the appropriate file from the attachment. Do not forget to back up the original file before applying the hotfix.

The fix from the file statistics can be applied on versions 9.0, 9.2, 9.3, and 9.5.1.

The fix from the file statistics should be applied on version 9.5.2 only.

Additional Information

This issue has been fixed since Parallels Plesk Panel version 9.5.3.


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