Article ID: 9045, created on Sep 22, 2010, last review on Aug 12, 2014

  • Applies to:
  • Plesk 9.x for Windows


Parallels Plesk Panel 9.x fails to back up a large MSSQL database of the domain. The backup fails with this error:

<message code="InformationalException" severity="error">Cannot dump database content  DatabaseName of type mssql</message>

However, this database can be successfully backed up using MSSQL backup tools.


This issue was discovered in Parallels Plesk 9.x.

A hotfix is available for this issue.

Replace the %plesk_bin%\dbbackup.exe file with the appropriate file from the attachment.

Fix for Parallels Plesk Panel versions 9.0-9.3
Fix for Parallels Plesk Panel versions 9.5.x

Create a copy of the original file before applying the fix.

Additional information

%plesk_bin% is an environment variable which points to the Parallels Plesk binaries folder. Usually, it is C:\Program files\Parallels\Plesk\admin\bin\.


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