SymptomsPlesk CP shows this error:
Empty error message from utility.
Also, the Plesk admin Apache log, $PRODUCT_ROOT_D/admin/logs/httpsd_error_log, shows the following:
sh: line 1: /sysinfo: No such file or directory
sh: line 1: /packagemng: No such file or directory
sh: line 1: /mailmng: No such file or directory
CauseSuch an error may occur if Plesk cannot read the configuration file /etc/psa/psa.conf.
ResolutionMake sure that PHP's "safe_mode" is disabled in $PRODUCT_ROOT_D/admin/conf/php.ini. It should be as follows:
safe_mode = Off
Restart Plesk CP after php.ini is changed:
# $PRODUCT_RC_D/psa restart1
Also, check that the Plesk configuration file has the proper permissions:
# ls -la /etc/psa/psa.conf
-rw-r--r-- 1 root root 2446 Jul 28 14:35 /etc/psa/psa.conf