Article ID: 9370, created on Nov 26, 2010, last review on May 8, 2014

  • Applies to:
  • Plesk 9.5 for Linux/Unix

Release Notes

The issue has been fixed since Plesk 9.5.3.


Parallels Plesk Panel does not update traffic statistics for clients. When you click any client on Plesk server the clients traffic bar on the main page shows 0 traffic, though the individual domains traffic are calculated correctly.
The problem is that none of the client traffic bar is showing any traffic.


The problem in that DailyMaintainance script loses MySQL database connection during long time execution.


Increase value of wait_timeout in /etc/my.cnf cofiguration file to 28800 and run DailyMaintainance script:

# /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php

56797cefb1efc9130f7c48a7d1db0f0c 60d3e722783ac7177a2b4b4c13af4062 a914db3fdc7a53ddcfd1b2db8f5a1b9c 29d1e90fd304f01e6420fbe60f66f838 6ef0db7f1685482449634a455d77d3f4

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