Article ID: 9382, created on Nov 30, 2010, last review on Jun 18, 2016

  • Applies to:
  • Plesk for Linux/Unix


No icons in the left navigation panel of Plesk after upgrade to version 10:

Also word def_parallels_logo.gif is shown instead of logo in the top right corner.


Postinstall configuration was not finished completely.

This may be caused by the fact that package sw-engine was not upgraded to the latest version.


  1. Verify that the latest version of package sw-engine is installed and all files belong to it using the command as below:

    # rpm -V sw-engine

    If it results the follwing output then package sw-engine should be reinstalled:

    # rpm -V sw-engine
    S.5....T    /usr/bin/sw-engine
    S.5....T    /usr/bin/sw-engine-cgi
  2. The package is located in subdirectory /contrib of Plesk distributive. Reinstall it with command rpm -Uvh --force, for example:

    # rpm -Uvh --force /root/psa/PSA_10.0.1/dist-rpm-CentOS-5-x86_64/contrib/sw-engine-2.0-6.201010011026.centos5.x86_64.rpm

    If the package is missing on the serever it may be downloaded from the website Find your verison of Plesk , operating system and architecture.

  3. After package sw-engine is reinstalled execute the post-install configuration script again:

    # /usr/local/psa/bootstrapper/pp10.9.0-bootstrapper/ repair
  4. If the probelm still persists update psa database with queries below, but first create its backup:

    # MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysqldump -u admin psa > psa`date +%F_%H.%M`.sql
    # MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa
    mysql> DELETE from Skins; REPLACE INTO Skins (id, name, place) values (1, 'Default', 'default');UPDATE cl_param SET val=1 WHERE param='skin_id';UPDATE dom_param SET val=1 WHERE param='skin_id';UPDATE mn_param SET val=1 WHERE param='skin_id';UPDATE misc SET val=1 WHERE param='admin_skin_id';UPDATE misc SET val=1 WHERE param='def_skin_id';

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No icons in the left navigation panel of Plesk after upgrade to version 10

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