Article ID: 9511, created on Dec 28, 2010, last review on May 5, 2014

  • Applies to:
  • Plesk 10.x for Linux
  • Plesk 10.x for Windows


After I upgrade Parallels Plesk Billing 6.x to the Parallels Plesk Panel 10.x with Customer and Business Manager, I cannot log in on behalf of customers.
When I open Customers page and click on “Log in” button for any customer, I see the error :

“Not Found - The requested URL /plesk-billing/client/dashboard.php was not found on this server”.


The host name is not updated in Parallels Customer and Business Manager URLs during the migration.


1. Open System > System Configuration > Company Details.
2. Set the Parallels Customer and Business Manager host name in fields “URL to the control panel for customers” and “Order URL”.

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