Article ID: 9563, created on Jan 13, 2011, last review on May 9, 2014

  • Applies to:
  • Plesk 9.x for Windows


When the websrvmng.exe process is running after initializing a domain backup or restore procedure, the domain creation process websrvmng.exe freezes while waiting for the previously run websrvmng.exe process to finish.

For example,
on a server with 90 domains, the process takes about 5 minutes. On a server with 600 domains, it may take 2.5 hours or more.

As a result, Parallels Plesk Panel freezes if you make any web hosting changes while a backup/restore process is running.


Fixes for Parallels Plesk Panel versions 9.3.0, 9.5.2, 9.5.3, and 10.0.1 are attached.

Please download the attached .zip file for your version, unpack it, and place it in the %plesk_bin% folder.


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