Article ID: 9587, created on Jan 17, 2011, last review on May 10, 2014

  • Applies to:
  • Plesk 10.0.x for Linux/Unix


Parallels Plesk Panel upgrade from 9.x to 10.0.1 version fails with following message:

Fatal error: Call to a member function getUser() on a non-object in /opt/psa/admin/plib/Plan/Synchronization/Domain.php on line 50 
During the cannot update db. Please rerun /opt/psa/admin/plib/scripts/db-update-plesk10.php manually found some problems

Also "Unable to connect to SiteBuilder server. Please contact the server administrator" error pops up when site is opened in Parallels Plesk Sitebuilder from SMB panel and following error is logged into /var/log/sw-cp-server/error_log
(mod_fastcgi.c.2582) FastCGI-stderr: PHP Warning: Zend_Loader::include_once(Table.php) [<a href='zend-loader.include-once'>zend-loader.include-once</a>]: failed to open stream: No such file or directory


Disabling of APC cache solves the issue. Edit file /usr/local/psa/admin/conf/php.ini:
apc.enabled = 0

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