Article ID: 6419, created on Jun 12, 2009, last review on Jun 9, 2014

  • Applies to:
  • Plesk for Windows


No se puede acceder a Parallels Plesk Panel y se obtiene el siguiente mensaje de error:

    Fatal error: Call to undefined function of_get_key_by_product() in C:\Program Files\SWsoft\Plesk\admin\plib\common_func.php3 on line 4506

En el registro de eventos del servidor puede verse el siguiente error:

    Tipo de evento:     Information
    Event Source:   PHP-5.2.6
    Event Category: (6)
    Event ID:       2
Date:           12/23/2008
Time:           8:02:36 AM
Usuario:           N/A
Computer:       PLESK
    The description for Event ID ( 2 ) in Source ( PHP-5.2.6 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer.
    You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: php[5004], PHP Warning:  PHP Startup: Unable to load dynamic library 'C:\Program Files\SWsoft\Plesk\admin\modules\php_psakey.dll' -  in Unknown on line 0.


Para resolver la incidencia es necesario establecer permisos completos de control para el usuario psaadm en la carpeta "C:\Program Files\SWsoft\Plesk\admin\repository" del servidor.

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