Article ID: 122706, created on Mar 30, 2015, last review on Jun 18, 2015

  • Applies to:
  • Plesk 12.5 for Windows
  • Plesk 12.0 for Windows

Symptômes

Lors de la connexion au panneau de contrôle en tant qu'admin, l'utilisateur reçoit le message d'erreur "Accès refusé". Ci-dessous, vous trouverez un exemple issu du log %plesk_dir%admin\logs\php_error.log :

Exception: Access is denied.
file: C:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php
line: 105
code: 0
trace: #0 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php(105): LockManagerClient->__construct()
#1 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php(172): Plesk\Lock\Manager_Hierarchical->_getClient()
#2 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager\Hierarchical.php(136): Plesk\Lock\Manager_Hierarchical->_applyLock('', Object(Plesk\Lock\Resource))
#3 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock\Manager.php(80): Plesk\Lock\Manager_Hierarchical->lock(Object(Plesk\Lock\Resource), '')
#4 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Lock.php(34): Plesk\Lock\Manager->lock(1, Array, '', Array)
#5 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Db\Table\Dictionary\ServiceNodeEnvironment.php(80): Plesk\Lock::write(Object(Plesk\Lock\Object_NodeService), '', Array)
#6 C:\Program Files (x86)\Parallels\Plesk\admin\plib\Service\Driver\Packages\Windows.php(98): Db_Table_Dictionary_ServiceNodeEnvironment->sync(false)
#7 C:\Program Files (x86)\Parallels\Plesk\admin\htdocs\login_up.php3(85): Service_Driver_Packages_Windows->sync()
#8 {main}

Cause

Résolution

Appliquez les micro-mises à jour de Plesk.

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