Article ID: 2279, created on Apr 8, 2009, last review on Apr 23, 2012

  • Applies to:
  • Plesk 8.6 for Linux/Unix

Symptômes

J'ai reçu l'erreur suivante lorsque j'essaye de sauvegarder le domaine du CP de Parallels Plesk Panel :

Plesk CP -> Domains -> domain_name -> Backup
Plesk returns an error:
Error in UploadToRepositoryState.doActivityRunner()
Traceback (most recent call last):
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 98, in doActivityRunner
newState = self.doActivity()
File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 428, in doActivity
shutil.copyfileobj(localfh, remotefh)
File "/usr/lib/python2.4/shutil.py", line 25, in copyfileobj
fdst.write(buf)
File "/usr/local/psa/admin/lib/python/ftputil/ftp_file.py", line 196, in write
self._fo.write(data)
File "/usr/lib/python2.4/socket.py", line 248, in write
self.flush()
File "/usr/lib/python2.4/socket.py", line 235, in flush
self._sock.sendall(buffer)
error: (32, 'Broken pipe')



agent-runner.log shows:
== STDERR ====================
backup_sign: Can't find private key in database:
backup_sign: Can't get server's private key

Résolution

Une erreur de ce type peut être causée par le manque d'un certificat pour la signature d'une sauvegarde. Essayez de générer le certificat avec la commande :

# $PRODUCT_ROOT_D/admin/sbin/backup_sign generate


Cet utilitaire appartient au pack 'psa-backup-manager'.
Après, vous devrez pouvoir sauvegarder le domaine.

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